Privacy policy

We respect the privacy rights of our online visitors and recognize the importance of protecting your personal information. We have adopted a corporate wide privacy policy that guides how we collect, store, and use the information that you provide us with by using and shopping from www.ratimapannewal.com, you are accepting and consenting to the practices described in this privacy policy and the terms and conditions.

What personal information do we collect from you and how?

www.ratimapannewal.com  collects personal information in several ways when you place an order or register for a service offered us. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) so that we can process and fulfill your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment service provider's systems".

How this information may be used, including anyone it might be shared with?

www.ratimapannewal.com may use your personal information for the processing of orders, payments, and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We do not sell your details to third party marketing companies.

We do collate information about site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. 

When you register, you will be given the option to opt-out of subscribing to our regular update service which we will send you:

(i) Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.

(ii) SMS alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications

Where and how to ask questions or file complaints?

If you require further information about our privacy policy, please go to the website section where FAQ's are answered. If you require more information please go to the contact us section of the website and send an email to the relevant department, if you wish to.